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Subscription Expired

  • 24 January 2017
  • 11 replies
  • 259 views

Userlevel 3
I paid $749.98 on Dec. 11, 2016, for a lifetime contract with Webroot.  When I pull it up it does the compputer scanning but says my subscription has expired.  On the charge card billing it says J and Rothschild LLC, 561-371-6664 FL.  Dialing phone # it says "number is not reachable".  "TTS6180".  Was I scammed?
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Best answer by ProTruckDriver 24 January 2017, 19:23

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11 replies

Userlevel 7
Badge +62
Hello joananders,
 
Welcome to the Webroot  Community,
 
Yes this is a scam because Webroot does not have lifetime subscriptions.
 
PLease contact your credit card provider to see if you can get your money back. Contact the fraud department.
Userlevel 7
Hello joananders, Welcome to the Webroot Community Forum.
 
YES you were Scammed. Please STOP PAYMENT on your credit card on this service. Please Contact Webroot Support.
 
HTH,
Dave.
Userlevel 3
Thank you.
Userlevel 7
Please look at the rating on this Company that does not exist on the BBB Website.
Userlevel 3
OK
Userlevel 7
Badge +56
I really hate scammers please do as the others suggested and call your credit card company ASAP and report them here if you live in the US: https://www.consumer.ftc.gov/articles/0346-tech-support-scams
 
https://www.ftccomplaintassistant.gov/#&panel1-1
 
Thanks,
 
Daniel
Userlevel 3
Yes, have done so & amt is now disputed & will not have to be paid.
Userlevel 7
@ wrote:
Yes, have done so & amt is now disputed & will not have to be paid.
That sounds awesome. Thumbs up for not having to pay. :D
 

Userlevel 7
Badge +56
@ wrote:
Yes, have done so & amt is now disputed & will not have to be paid.
Awesome! Also see the prices for a legit Webroot Subscriptions: https://www.webroot.com/us/en/home and for $750.00 you could buy a new laptop.
 
Thanks for letting us know and we are always here for you!
 
Daniel 😉
Userlevel 7
Great work, Everyone:cathappy:
 

Userlevel 7
Badge +56
@ wrote:
Great work, Everyone:cathappy:
 


Yeppers! I hate scammers........
 
 


 
 
Userlevel 3
Thanks.

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