Solved

The application "WebrootSecureAnywhere" is not open anymore

  • 13 January 2017
  • 1 reply
  • 209 views

Badge +1
Why do I keep getting dialog box stating 'The application "WebrootSecureAnywhere" is not open anymore'? I still have 112 days before I have to renew. When I try to open this application it also shows that the application is not responding. I tried to ForceQuit but that doesn't work. I've also restarted my computer. Any thoughts on what I need to do to get my Webroot up and running? 
icon

Best answer by ProTruckDriver 13 January 2017, 20:26

View original

1 reply

Userlevel 7
Hello tdenton27,
 
Please try a Uninstall / Re-install of Webroot:
 
Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and do NOT import any settings if offered by the installer as you can set it up as you like once it's done
  • Let it finish it's install scan
Reboot once again
 
HTH,
Dave;)

Reply