Trojan viruses

  • 4 August 2015
  • 1 reply
  • 344 views

Does Webroot detect Trojan viruses?  When I logged on to the web using the Microsoft 10 I got a message that said my system had a Trojan virus and the only way I could get off the web was to shut down my computer.   I ran a scan with Webroot and with the Defender and no virus was showing???  I went on the web not using the Microsoft 10 just the, what I call the old "e" and no message appeared.  Any ideas? 

1 reply

Userlevel 7
Hello ?,

Yes, Webroot detects trojans.

What you have experienced is not a virus, it is referred to as a brwoser lock.
 
This usually happens when you visit a malicious website and you should be very careful where you browse.
 
You can either 1) kill the browser process or 2) restart the computer to get away from these.
 
I also would not advise calling the number if one is listed as those companies will try to scam you.
 
Regards,

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