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Virus alert from trusted site

  • 24 February 2015
  • 6 replies
  • 49 views
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Hi, I have been trying to download apps from the Acer website but I get this virus alert PAU.bundleinstall.gen, having contacted the Acer forum site I am informed the this could be a false posative. Is there a workaround for this?
Thanks,
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Best answer by Miquell 8 March 2015, 20:35

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Rakanisheu Retired
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Can you reply with the app/file link you are trying to download?
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Hi Rakanishheu,
The links are as follows:- abFiles_Setup1_00_2014.exe & abDocs_Setup1_00_2014.exe. The other 2 (abMedia & ab Photo) loaded without any problem.
I hope this helps.
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Hello Rakanishheu,
Have you had any luck with this problem? The Acer guys keep asking.
Miquell
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Hi discworlder,
 
Welcome to the Community!
 
Well I don't know if @Rakanisheu has already answered your question, however here are the results from the VirusTotal analysis:
 
abFiles: http://www.virustotal.com/file/b5d93603112441ca10b96b6b2f79fc1250c0cb9f9d9608472e8425703ae894b7/analysis/
 
abDocs: http://www.virustotal.com/file/ed347423b7a46a0d02a28376bdb96985a078ded6a6a26949e19178ef523ee7b3/analysis/
 
 
Regards,
 
Mike 
WEBROOT® SecureAnywhere™ Internet Security Complete Beta macOS Sierra & Windows 10 Pro 64
Rakanisheu Retired
Userlevel 7
I have checked those files, I can see why they were marked as Adware. I have fixed them in our database in anycase. 
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Thank you, I will pass this info. on.
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