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W32.Malware.Gen message installing Online game app called Meltdown

  • 19 April 2017
  • 5 replies
  • 84 views

Hi,
i downloaded an applicaiton called Meltdown from
 
http://duke3donline.com/Players/index.php  
 
when installing it i selected all the games and then all the options.  while installing i got the W32.Malwar.gen error message saying the upnp.exe is infected.  can someone please confirm if this file is safe or not.  
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Best answer by DanP 19 April 2017, 19:13

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5 replies

Userlevel 7
Badge +62
Hello eclipse31satx,
 
Welcome to the Webroot Community,
 
Your link shows this:
 


 
My advice would be to Submit a Support Ticket and have them take a look. This is a free service with a Webroot Subscription. They can check this out for you.
 
Edited: Support Number: 1-866-612-4227 M-F 7am?6pm MT
 
Hope this helps?
 
 
Userlevel 7
Badge +35
@ wrote:
Hi,
i downloaded an applicaiton called Meltdown from
 
http://duke3donline.com/Players/index.php  
 
when installing it i selected all the games and then all the options.  while installing i got the W32.Malwar.gen error message saying the upnp.exe is infected.  can someone please confirm if this file is safe or not.  
The upnp.exe file is safe, it has been whitelisted and will no longer be detected. You can safely restore the file from quarantine if you have not already done so.
 
-Dan
Userlevel 7
Badge +62
Thank you  for your help :D@!
thank you....appreciate the help.
Userlevel 7
Badge +62
Hello eclipse31satx,
 
Hope everything is working for you now?
 
Have a great evening!:D

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