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W32.Malware.Gen positive for Optimum Online App

  • 9 March 2015
  • 1 reply
  • 23 views
G
Got a warning for c:usersgayledownloadsoptimumappforlaptop_4.11.exe 3 times last night/this morning and this is an app I downloaded from my cable company and I've been using it for a while.  Is this a false positive?  What can I do about this?

1 reply

Ssherjj
Rank
Userlevel 7
Badge +62
Hello gcbeneza,
 
Welcome to the Community Forum,
 
Please Submit a Trouble Ticket as that is the best way to report this so they can check out that this is indeed a false positive.
 
 
 
Kind Regards,
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security

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