WEBROOT WILL NOT SCAN MY COMPUTER IT SAYA SUBSCRIPTION EXPIRED BUT ON SITE I HAVE269 DAYS REMAINING
WEBROOT FAILING TO SCAN MY ESKTOP STATES MY SUBSCRIPTION IS EXPIRED WHILE THE SITE STATES I HAVE 269 DAYS REMAIING LAPTOP WORKING OK ANY SUGGESTIONS?
Userlevel 7
Hi JRS46
Welcome to the Community Forums.
I would recommend that you uninstall & then clean reinstall WSA to see if that makes a difference (it often does). If you would like to try this then please follow the steps below closely!
Regards, Baldrick
Welcome to the Community Forums.
I would recommend that you uninstall & then clean reinstall WSA to see if that makes a difference (it often does). If you would like to try this then please follow the steps below closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here(Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and do NOT import any settings if offered by the installer; to as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Regards, Baldrick
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