Everytime I open chrome, the web filtering extension disappears when opening chrome, could it be a conflict with another extension? I have these avira browser safety and netcraft along with ublocko installed. My other security is sandboxie, shadow defender and exe radar pro
EDIT: I figured out it is Tunnello VPN that is the culprit, why would it disable webroot's extension?
Userlevel 7
Greetings @
It doesn't sound too strange that a VPN could be causing issues with our filtering extension. I recommend letting our Support Team investigate further to see what they can find out.
Please first run our Log Utility:
http://download.webroot.com/wsalogs.exe
Once you've done that, send our Team a message and let them know the Logs are available:
https://detail.webrootanywhere.com/servicewelcome.asp
They'll handle it from there!
It doesn't sound too strange that a VPN could be causing issues with our filtering extension. I recommend letting our Support Team investigate further to see what they can find out.
Please first run our Log Utility:
http://download.webroot.com/wsalogs.exe
Once you've done that, send our Team a message and let them know the Logs are available:
https://detail.webrootanywhere.com/servicewelcome.asp
They'll handle it from there!
I apologize for the delay, I am very busy offline but will get back to this thread asap
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