Webroot and Auslogics

  • 19 November 2016
  • 2 replies
  • 34 views

Webroot has been removing Auslogics Boostspeed 9.  Is there any way to prevent this?
Thanks for any help on this...

2 replies

Hi dxace1,
 
Welcome to the Webroot Community.
 
I don't see a problem with the website in question when I check it with BrightCloud.
 


 
Are you downloading it from the Author's website HERE? I have downloaded with no issues and scanned the file with Webroot and it found no threats. The only thing I can think of is that the installer contains PUAs and Webroot is flagging those? Although their website claims that the download is clean. I use and recommend CCleaner, but that is up to you. If you still have issues then please submit a trouble to ticket to Webroot support and they can determine what is causing this.
 
Thanks,
BD
 
Userlevel 7
Hello @,

Please send our Team a support ticket so they can review the files in question, or you can contact us directly by Phone:

Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Support Number: 1-866-612-4227 M-F 7am?6pm MT

Cheers!

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