I couldn't find a way to ignore the auto block or stop it from scanning the DVD drive routinely. I really need to use this CD. Please help.
Best answer by Ssherjj
View originalWin32.AutoBlock.1 for a CD I've been using for months
I have a read-only CD from 2012 that I often keep in my DVD drive because it holds a genealogy database that I use almost daily. I've had it in there for a couple of months when today the scan decides that the .exe file for the database has malware and a Win32.AutoBlock.1 is put on it. Now I can't use the CD which clearly doesn't suddenly have malware on it.
I couldn't find a way to ignore the auto block or stop it from scanning the DVD drive routinely. I really need to use this CD. Please help.
I couldn't find a way to ignore the auto block or stop it from scanning the DVD drive routinely. I really need to use this CD. Please help.
I suspect this might be related to the issue posted elsewhere. In the mean time I've switched the file to "monitor" rather than "block" and that is working for now.
Userlevel 7
+62
Hi DonnaMFS,
Welcome to the Webroot Community,
This is more then likely a False Positive. You can Submit a Support Ticket and they will take care of this for you.Or you can call during business hours. This is a free service with your Webroot Subscription.
Mon - Fri 7:00 AM to 7:00 PM (MST)
Tel: https://tel:+18666124268
Hope this helps?
Welcome to the Webroot Community,
This is more then likely a False Positive. You can Submit a Support Ticket and they will take care of this for you.Or you can call during business hours. This is a free service with your Webroot Subscription.
Mon - Fri 7:00 AM to 7:00 PM (MST)
Tel: https://tel:+18666124268
Hope this helps?
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