To Customer Support To Customer Support

Would webroot interfere with me from accessing internet after I had Direct TV "On Demand" installed

  • 17 February 2015
  • 1 reply
  • 29 views
N
I had Direct Tv install "On Demand" to my tv about two weeks ago and I've had trouble accessing internet ever since. Even when I try to get into my email I get a message down in lower left corner saying "waiting for Webroot Filtering Extension" and then it's like it's trying to figure stuff out. Sometimes I can get to internet, sometimes (more often than not) can't. Could Webroot be trying to interfere with with connection by not recognizing Direct TV. I have a wireless router, which is required for "On Demand" program.

1 reply

Ssherjj
Rank
Userlevel 7
Badge +62
Hello norvin,
 
Welcome to the  Webroot Community Forum,
 
Here is a Thread by TripleHelix that was posted and you might want to follow those instructions there. And here's another possibility in this thread here
 
You might want to check these places for
 
 
 
Hope this helps and if not please get back to us!
 
 
 
Thanks!
 
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security

Reply


Terms & Conditions

© 2004 - Webroot Inc.

We have recently updated our Privacy Policies. We encourage you to read the full terms here.