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long scan on external hard drive

  • 9 December 2016
  • 1 reply
  • 61 views

It has taken 6+ days to scan a 1tb external hard drive and it is still not done. It has found 10 malware? Why is this taking so long?
 
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Best answer by ProTruckDriver 9 December 2016, 07:24

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Userlevel 7
Hello stalee19, Welcome to the Webroot Community Forum.:D
 
That is a long time for scanning an external HD. Before you go any further please have the Experts at Webroot Support check out your system.
 
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
 
HTH,
Dave.;)

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