Best answer by RetiredTripleHelix
View originalneed help
my volume, my wireless mouse dont work correctly , when i used the wireless mouse to control volume it would scroll all the way to full volume, im doing a full scan again is there anthing else i can do? my number is (edited for privacy reasons)
Userlevel 7
+62
Hello @ ,
Welcome to the Webroot Community,
May I ask what kind of mouse you are using? You may need to download the lastest driver for the name and model of your mouse by going directly to there website.
Hope this helps?
Kind Regards,
Welcome to the Webroot Community,
May I ask what kind of mouse you are using? You may need to download the lastest driver for the name and model of your mouse by going directly to there website.
Hope this helps?
Kind Regards,
logitech m305
Userlevel 7
+56
Hello and Welcome to the Webroot Community!
Can you please shut down WSA from the Tray Icon Right Click Context Menu to see if it is WSA causing the issue?
Thanks,
Daniel ;)
Can you please shut down WSA from the Tray Icon Right Click Context Menu to see if it is WSA causing the issue?
Thanks,
Daniel ;)
mine doesnt give me that option i actually have to turn it off
Userlevel 7
+56
Under Advance Settings make sure this is checked and then turn off WSA and let us know!
Thanks,
Daniel ;)
Thanks,
Daniel ;)
OK DONE
Userlevel 7
+56
How is your mouse and other issues now?
Now what do i do
still the same
:(
Userlevel 7
+56
So that tells me it has nothing to do with WSA maybe try another mouse!
Sorry,
Daniel 😠
Sorry,
Daniel 😠
Userlevel 7
+3
Battery needs replacing?
going to buy a new one
thanks so much
thanks so much
Userlevel 7
+56
Anytime and let us know if the new mouse works as it should!
Cheers,
Daniel 😉
Cheers,
Daniel 😉
i will
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