threat on my mac.

  • 10 August 2015
  • 2 replies
  • 29 views

Webroot cant remove the 'pua.o...arch.r tn' threat on my mac

2 replies

Userlevel 7
Badge +62
Hello ?,
 
Welcome to the Webroot Community,
 
I apologize for the issue you are experiencing.

It would be best to contact the support team and have them take a look for you, This is a free service with an active subscription.  I can't find any information about this pua. ? is our Mac Threat Researcher..maybe he has information here?
 
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
 
 
Hope this helps,
 
 
Kind Regards,
 
 
 
 
Userlevel 7
Hello Lynnjones1,
Can you please provide me with the path that is listed for the threat?  This will help determine why it will not remove.
Best Regards,
 

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