Best answer by Ssherjj
View originalwont accept password
I am sooooooo tired of webroot. I have asked for my password they have sent it to me and yet it won't take it. I want to install it on another devise (mac) my subscription allows me 3 devises
Userlevel 7
+62
Hi Lotty,
Welcome to the Webroot Community,
I am sorry you are having issues. Are you having problems with your Online Account Console password?
Do you need help installing Webroot on your Mac?
Welcome to the Webroot Community,
I am sorry you are having issues. Are you having problems with your Online Account Console password?
Do you need help installing Webroot on your Mac?
Userlevel 7
+62
Hi Lotty,
I will go ahead and presume you are having these issues.
Follow the instructions below to reset your password or security code.
To install the software:
I will go ahead and presume you are having these issues.
Follow the instructions below to reset your password or security code.
- [list=1]
- Click here to access the management website.
- Click on the "Can't log in?" link in blue next to the Log In button. [img]https://sw.nohold.net/Webroot/Images/wsa_changecredentials4.png[/img]
- Select if you would like to reset your Password or Personal Security Code. [img]https://sw.nohold.net/Webroot/Images/wsa_changecredentials5.png[/img]
To install the software:
- Click here to download the SecureAnywhere installer to your Mac. Or Click here if you have the Best Buy Geek Squad Subscription service.
- Double-click wsamac.dmg to open the installer.
- Drag the Webroot SecureAnywhere icon into the Applications folder. [img]https://uploads-us-west-2.insided.com/webroot-en/attachment/20009i5A795A42A96979B5.png[/img]
- In the first activation window, enter your keycode and click Activate.
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