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Did You Know?

Activate a New Keycode

You can replace an existing keycode with a new one by performing the following steps:

- Open Webroot SecureAnywhere and click the Gear Icon next to My Account at the bottom left side of the screen
- Enter your keycode in the field provided and press Activate.


This is useful if for instance you purchase a new license instead of renewing an old one.

Activate a New Keycode

by Retired Webrooter on ‎05-17-2012 10:22 AM - edited on ‎05-13-2015 04:29 PM by Moderator Moderator
by NikTesla1888
on ‎04-07-2017 10:39 AM

I have had Webroot for several years and recently downgraded to Webroot Anti-Virus, since I have no use for adding any other ietms to protect. I have it and have entered the new keycode to activate it with hitting the "Activate" button. But everytime I go to the intital opening screen for Webroot, It says, "Not activated, need to activate". Everything works for protection but, it still says I need t activate it. I'm not sure of the minor problem with that, maybe someone knows why it always says I need to activate it. Thanks.

by Administrator Administrator
on ‎04-10-2017 08:35 AM

@NikTesla1888, where did you purchase your license from? Typically this message is seen when retail copies have not been properly activated at the counter.

by NikTesla1888
on ‎04-10-2017 12:40 PM

I purchased the license for Webroot AntiVirus through their website. I go to the "Account" gear and click on that, then "Copy keycode to clipboard". Then paste it to the "Activate" blank field and click activate. Everything works just fine, except when I open Webroot and the main screen says, "Need to activate". Strange. I would like to ignore it but, it bothers me for some reason.