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Backup and Sync keeps saying my email and password is incorrect even after resetting it.

  • 28 December 2015
  • 1 reply
  • 41 views
E
I set up and even changed my password and each time it keeps saying my passoword and email combination is incorrect.

1 reply

Ssherjj
Rank
Userlevel 7
Badge +62
Hello EverettTaylor20,
 
Welcome to the Webroot Community,
 
Sorry to hear you are experiencing this issue. The best thing to do would be to Submit a Support Ticket so they can fix this for you. This is a free service with an active Webroot subscription.
 
Hope this helps?
 
 
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security

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