Blue screen of death

  • 22 September 2016
  • 1 reply
  • 73 views

I have a computer that will not boot and is displaying the error "File:windowssystem32driverswrkrn.sys" on windows 10 OS. All searches point to an error with WebRoot.... I can not boot in safemode and I've tried all 8 options it has given me but each one reverts to the error screen

1 reply

Userlevel 7
Hello Eschoefer, Welcome to the Webroot Community Forum. :D
 
Sorry to hear that your having trouble with your computer. Since your computer will not boot, Please Call Support or Submit A Support Ticket.  They will sort your problem for you. This service is FREE with a Active Subscription to Webroot.
 
Thank you,
Dave. 😉

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