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Administrator

Re: Deactivated


@Muddy7 wrote:

I think the issue @dxmr399 is referring to is not the need to automate the addition of remaining days on the old keycode to the new one—as valid as that point may indeed be—but rather the fact that his Password Manager account is not automatically transferred from his old keycode to his new one. He is assuming that Password Manager should be linked to the customer account's email address when in reality it is linked to the customer's keycode.


Understood, and the current process is connected via a keycode, not the account. This is something we are looking to address in the near future, however I cannot comment on the form it will take until there is more development.

Community Leader

Re: Deactivated

OK! And great to hear this is looking to be addressed in the near future Smiley Happy