Does webroot have a fix for missing file t8extex.dll? Do I need to upgrade?

  • 26 February 2015
  • 2 replies
  • 27 views

I can't get rid of the above missing file screen.  I know other companies have software to fix but would like to stay with webroot if possible.
 
Thanks!!

2 replies

Userlevel 7
Badge +36
A search indicates that t8ExtEx.dll belongs to the FunWeb/MyWebSearch family of potentially unwanted programs.

Go to Control Panel> Add or remove programs and uninstall any of these that are listed:
Mywebsearch Bar
Smiley Central
My Way Speedbar
Search Assistant Mywebsearch
Fun Web Products
Fun Web Products Easy Installer
Weatherbug Companion
 
Also have a peek here!
 
http://www.pchell.com/support/mywebsearch.shtml
Userlevel 7
Badge +7
Hi jspray and welcome to the Webroot community,
 
Just a little additional information for you.
 
This falls into the category of PUAs (Potentially Unwanted Application(s)).
 
Please look at the info below for an explanation of this issue.
 
Microsoft IE info: Internet Explorer error messages. and here
 
Webroot info regarding PUA removal: https:///t5/Techie-KB/How-to-Remove-Potentially-Unwanted-Applications/ta-p/40744
 
Finally you have the option to engage the Webroot Support Team by initiating a Support Ticket which is free of charge with an active valid subscription.
 
If you need additional assistance just post again and one of the friendly folks here will lend a hand.
 
Dave

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