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Registered: ‎12-08-2014
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Extend current subscription by another 365 days with another key code

I found I have a key code purchased from another vendor (not best buy). I was wondering if it would be possible to add it to my current subscription extend it by another 365 days. I have not added it to my account or console yet. Do I need to do that fist? And wasn’t sure if I could just have Nic do this or another admin Or do I summit a support request. I am in no big hurry current subscription has over 340 days left. Thanks Joe

Have a Merry Christmas

Posts: 7,251
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Registered: ‎12-16-2013

Re: Extend current subscription by another 365 days with another key code

If you PM me the old and new keycodes, I can add the days to your existing keycode and just deactivate the new one.

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Posts: 259
Registered: ‎05-24-2013

Re: Extend current subscription by another 365 days with another key code


nic wrote:

If you PM me the old and new keycodes, I can add the days to your existing keycode and just deactivate the new one.


Hello @nic

Does this possibility still exist?

Thanks

Regards, Asklepios

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Registered: ‎02-03-2012

Re: Extend current subscription by another 365 days with another key code


Asklepios wrote:

nic wrote:

If you PM me the old and new keycodes, I can add the days to your existing keycode and just deactivate the new one.


Hello @nic

Does this possibility still exist?

Thanks


Hello Asklepios,

 

nic retired from Webroot. I believe Webroot will still do it for you. I'll ping @freydrew @JP to answer your question. Smiley Wink

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Registered: ‎07-08-2015

Re: Extend current subscription by another 365 days with another key code

@Asklepios I'll be happy to help. Just send me a private message with both your old and new keycode and I'll take care of merging the days for you Smiley Happy
Community Guide
Posts: 259
Registered: ‎05-24-2013

Re: Extend current subscription by another 365 days with another key code

[ Edited ]

Hi,

Thanks @ProTruckDriver for the "ping"Smiley Wink


JP wrote:
@Asklepios I'll be happy to help. Just send me a private message with both your old and new keycode and I'll take care of merging the days for you Smiley Happy

Thanks @JP , so I will purchase a new code ASAP and send you a PM with itSmiley Happy

Regards, Asklepios

Community Guide

Community Guide
Posts: 259
Registered: ‎05-24-2013

Re: Extend current subscription by another 365 days with another key code

Hi,

Thank you very much @JP for your help.

Now with 944 days subscription I'm secure and sereneSmiley Happy

Regards, Asklepios

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Registered: ‎07-08-2015

Re: Extend current subscription by another 365 days with another key code