Fall Creators update - Indiscriminate blocking of application access

@ wrote:
I just checked my MBAM and it updated fine so check if it's being Blocked by WSA in the Firewall. Note: I don't run MBAM in realtime. If that doesn't work try a clean reinstall of MBAM and if that still doesn't work then please Submit a Support Ticket and they will look into it and let you know.
 

 

 
Thanks,
 
Daniel

Ditto here...updates occurred correctly...no issue. :D

Hello @ and Welcome to the Webroot Community!
 
Please Submit a Support Ticket and they will look into it.
 
Thanks,
 
Daniel

I have the same issue and have to shutdown Webroot in order to update Malewarebytes. What do I need to allow to get this to work????
 

I was also having trouble with WRSA. We have a managed environment and after the update in Windows to the Fall Creators Update, Dragon Naturally Speaking stopped being able to load a profile if WRSA was running. I opened a case with support and they told me to perform below instructions and it fixed it. Dragon Naturally Speaking is working fine now!
 
I also had noticed that Microsoft Teams was also crashing very, very frequently, so much that I couldn't use it. It's very stable after this change.
 
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Disable "Scan files when written or modified". 

You can perform the following steps to create a managed policy that applies the same setting described, and can be applied to specific endpoints in your environment: 
1. Sign into the Webroot SecureAnywhere portal by visiting http://my.webrootanywhere.com 
2. Navigate to the Policies tab. 
3. Create a custom policy or use one of our recommended policies with the options you wish to have configured and click the "Copy" button near the top of the page. 
4. Name and describe your policy, and click the "Create Policy" button. 
5. Once the policy is created, double click on its entry to edit. 
6. Click the "Realtime Shield" option on the left. 
7. Set the Draft changes for "Scan files when written or modified" to "Off." 
8. Click the "Save Changes" button and then set "Promote Draft Changes" to "Live." 
9. Navigate to the "Group Management" tab and select the endpoints you wish to receive the policy. 
10. Click the "Apply Policy to Endpoints" button, select the policy created for this issue, and click "Apply." 
11. Once the agents check in, they should receive this new policy and apply it correctly. You can force an endpoint to check for policy changes by right clicking the "System Tray" icon, and selecting "Refresh Configuration." 

Note: the application or process will need to be completely restarted for this method to work correctly. The simplest way to achieve this is by rebooting the computer. Once the system comes back up, please test the same actions that caused you to contact us and see if everything works properly. 

I am having the same problem updating Malwarebytes 3.2.2. I unchecked the setting in Shields as described and rebooted, but Malwarebytes still would not update. I closed Webroot and was able to update Malwarebytes manually with no problem. I then restarted Webroot. Is this problem caused by a complex interaction among the Windows 10 Fall Update, Malwarebytes, and Webroot? If so, I wish us luck.