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Firefox Password Manager toolbar

I have purchased SecureAnywhere complete. It is installed, registered and I have established a Webroot account. I use the latest Firefox version, however I cannot get the Password Manager toolbar to install; although the Web Filtering extension appears and works. Now I know this is a regular query posted to the forum and solutions are given, HOWEVER, I have trolled through all the notices, downloaded and run the fixit tool, bitten off all my fingernails, and thought expletives unmentionable.... all to no avail. The expletives did make me feel better!!!  Does anyone have an inkling as to why this is occurring and a solution? Should I uninstall and reinstall the entire programme??? Thanks in anticipation for any reply.

 

P.S. No animals were used or injured during this fraught and distressing process!!!

7 REPLIES

Re: Firefox Password Manager toolbar

Hello,

 

Please Submit a Support Ticket and let them know the issues you are having and please let us know what they come up with.

 

Thanks,

 

Daniel

Retired Webrooter
Retired Webrooter

Re: Firefox Password Manager toolbar

Thanks, Daniel. @Minniekit, I've gone ahead and created a support ticket for you to get the process started!

New Member

Re: Firefox Password Manager toolbar

Hi!

 

Same kind of issue here. Firefox updated today and can't get the password manager toolbar to work. Using the toolbarfix does not help either.

New Member

Re: Firefox Password Manager toolbar

Same problem this afternoon. Firefox updated, and has disabled the Webroot passwrod manager extension. Says it is an "unsigned extension" and will not allow me to enable it. The toolbar fix utility does not work. 

Bronze VIP

Re: Firefox Password Manager toolbar

Yes the Password Manager is broken in the new Firefox 62 update and Webroot is aware and working on a fix ASAP.

 

2018-09-05_10-56-17.png

 

Thanks,

 


Daniel Bow.gif  “Truth is more of a stranger than fiction.” (Mark Twain)


 EPA.giforiginal (6).png   


original.png Microsoft® Windows Insider MVP - Windows Security beta_tester_transparent.png


Alienware 17R5 Laptop with the new i9-8950HK Processor Overclock-able to 5.0GHz - 2 Samsung 960 Pro PCIe NVMe M.2 512GB + 1 Samsung 860 Pro 512GB SSD's with 32GB of G.SKILL Ripjaws RAM and NVIDIA GTX 1080 GPU Overclocked. Windows 10 Pro for Workstations 1809 x64.

Re: Firefox Password Manager toolbar

Any update on this problem yet?

Bronze VIP

Re: Firefox Password Manager toolbar


@HalSchneider wrote:

Any update on this problem yet?


See here: https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/Firefox-Password-Manager-toolbar-no...

 


Daniel Bow.gif  “Truth is more of a stranger than fiction.” (Mark Twain)


 EPA.giforiginal (6).png   


original.png Microsoft® Windows Insider MVP - Windows Security beta_tester_transparent.png


Alienware 17R5 Laptop with the new i9-8950HK Processor Overclock-able to 5.0GHz - 2 Samsung 960 Pro PCIe NVMe M.2 512GB + 1 Samsung 860 Pro 512GB SSD's with 32GB of G.SKILL Ripjaws RAM and NVIDIA GTX 1080 GPU Overclocked. Windows 10 Pro for Workstations 1809 x64.