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How do I activate password manager on Android LG

  • 24 January 2017
  • 2 replies
  • 153 views
A
Have Secure Anywhere Complete subscription which covers 2 PC's, Laptop an Android LG and will add a iPhone. Password manager syncing strong passwords across 5 devices is the reason I bought the software. 
 
Followed Webroot download and activation instructions to set up Secure Anywhere on android. Also loaded Secure Web.
 
Do not have access to my password vault nor does the password manager activate when I want to log onto websites.
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Best answer by ProTruckDriver 24 January 2017, 19:09

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ProTruckDriver
Rank
Userlevel 7
Hello Adanacmi,:D
 
Welcome to the Webroot Community,
 
Please have a look at the Mobile Password Management here and the  User Guide
and Here
 
Also make sure you have the right version downloaded for your license of WSA.  Please refer to this KB Article for help.
 
If you need to Submit A Trouble Ticket for assistance they will help you free of charge with your Webroot subscriptipon.
 
HTH,
Dave.;)
Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm.  "An Apple a Day, Keeps Microsoft Away." 
Ssherjj
Rank
Userlevel 7
Badge +62
Hello Adanacmi,
 
Welcome to the Webroot Community,
 
 
Please go to the Account Console and log in.  If you have not yet created your Account Console, you need to do this in order to log into the mobile apps correctly.
 
Once logged in, click your email address at the upper right corner and choose "Manage Users" from the dropdown.
 
Locate the profile (Email address) you are wanting to use to log in.  Check to make sure that all permissions are set to Access.  If you have WSA Internet Security Plus for your computer, you will need Mobile Security and Password access.  If you have WSA Complete for your computer, you will need Mobile Security, Back & Synch and Passwords all set to access.  If you do not have a license for your computer, and are using only the standalone Android app, you will need just Mobile Security set to access.
 
If these permissions are not correct, click the little "person icon" at the far right end of the profile you need to edit.  On the next screen, click the Access & Permissions tab at the top.  Adjust your settings here.
 
Also have a look here 
and here.
 
You may need to Submit A Trouble Ticket for assistance. This is a free service with your Webroot subscription.
 
 
Hope this helps?
 
 
 
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security

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