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How to enable Permanently erase with Webroot?

I love the feature of permanentely erase, as it gives me a peace of mind, however, the feauture seems to be missing as of now, how can I enable it?

5 REPLIES
Gold VIP

Re: How to enable Permanently erase with Webroot?

Hi Karitora

 

Welcome to the Community Forums.

 

The level of 'strength' of the deletion is set by going in to 'Advanced Settings' (top right hand corner of the main panel), and then selecting/clicking on the 'Secure Erase' tab (from the list on the left hand side of the newly displayed panel.

 

On the next panel displayed you will see a slider which allow the selection of 'strength', i.e., 'Normal', 'Medium, or 'Maximum'.

 

Set the one that you want (but please make sure that you read and understand the effect of each 'strength'. Click 'Save', and if presented enter the CAPTCHA code, and there after when you right click on an object for deletion and select 'Permanently erase with Webroot' the deletion will take place apply the 'strenght', i.e., number of overwrites that has been set as per the above.

 

I hope that answers the question? If not then please post back.

 

Regards, Baldrick

 

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Webroot SecureAnywhere Complete Beta Tester v9.0.24.37, imaged by Macrium Reflect v7.2

Bronze VIP

Re: How to enable Permanently erase with Webroot?

Just to add here is the info from the online guide: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingSystemOptimizer/Using...

 


Daniel Bow.gif  “Truth is more of a stranger than fiction.” (Mark Twain)


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original.png Microsoft® Windows Insider MVP - Windows Security beta_tester_transparent.png


Alienware 17R5 Laptop with the new i9-8950HK Processor Overclock-able to 5.0GHz - 2 Samsung 960 Pro PCIe NVMe M.2 512GB + 1 Samsung 860 Pro 512GB SSD's with 32GB of G.SKILL Ripjaws RAM and NVIDIA GTX 1080 GPU Overclocked. Windows 10 Pro for Workstations 1809 x64.

New Member

Re: How to enable Permanently erase with Webroot?

I have checked the online guide as well, and I can confirm that the secure erase tab does not appear for me, is it possible it's becasue I have internet security plus?

Bronze VIP

Re: How to enable Permanently erase with Webroot?


@Karitora wrote:

I have checked the online guide as well, and I can confirm that the secure erase tab does not appear for me, is it possible it's becasue I have internet security plus?


Yes as it's part of the Complete version with System Optimizer. ISP doesn't have that unless to got the Best Buy Subscription service via Geek Squad in the US only. https://www.webroot.com/ca/en/home/products/geeksquad-dl

 


Daniel Bow.gif  “Truth is more of a stranger than fiction.” (Mark Twain)


 EPA.giforiginal (6).png   


original.png Microsoft® Windows Insider MVP - Windows Security beta_tester_transparent.png


Alienware 17R5 Laptop with the new i9-8950HK Processor Overclock-able to 5.0GHz - 2 Samsung 960 Pro PCIe NVMe M.2 512GB + 1 Samsung 860 Pro 512GB SSD's with 32GB of G.SKILL Ripjaws RAM and NVIDIA GTX 1080 GPU Overclocked. Windows 10 Pro for Workstations 1809 x64.

New Member

Re: How to enable Permanently erase with Webroot?

And that's why I used to have it. Alright, thank you so much for helping me.