I have lost the ability to sign in to my passwords
I have lost the ability to sign in to my passwords.
Userlevel 7
Hi omage
Welcome to the Community Forums.
Are you by any chance using Firefox to access the Password Manager? If so then I am afraid that at the moment Webroot Development are still working on getting this sorted out, and given that the issue is the result of a policy change by Mozilla, this is taking some time.
Having said that we do have a temporary fix for the issue the details of which you can find here. This does involve a little manual 'tweaking' but this is relatively easy to do so hopefully this will sort you out until such time as an official solution is available.
If you are using another browser then post back I we can advise as to how to handle it in that case.
Hope that helps?
Regards, Baldrick
Welcome to the Community Forums.
Are you by any chance using Firefox to access the Password Manager? If so then I am afraid that at the moment Webroot Development are still working on getting this sorted out, and given that the issue is the result of a policy change by Mozilla, this is taking some time.
Having said that we do have a temporary fix for the issue the details of which you can find here. This does involve a little manual 'tweaking' but this is relatively easy to do so hopefully this will sort you out until such time as an official solution is available.
If you are using another browser then post back I we can advise as to how to handle it in that case.
Hope that helps?
Regards, Baldrick
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