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New Member srw
New Member

Keycode has been activated nag screen

I purchased a new keycode for webroot from a third party and activated it.  Now, both PCs I have it activated it on keep coming up with a nag box every few hours saying "Your new keycode has been activated.  Additional tools and options are available to help you set up your keycode." and a "Get started" button.  All that happens when I click on the button is that a web page opens to webroot's website.  I've tried signing in but there is nothing specific to do once I have.  The product is activated just fine, so I don't see anything else that needs to be done.  I just want this nag screen to go away.  Any ideas how to do it?

1 REPLY
Bronze VIP

Re: Keycode has been activated nag screen

Hello and Welcome to the Webroot Community!

 

I never heard of that one before so I would suggest that you Submit a Support Ticket and ask them what's going on and fix it for you!

 

Thanks,

 


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Alienware 17R5 Laptop with the new i9-8950HK Processor Overclock-able to 5.0GHz - 2 Samsung 960 Pro PCIe NVMe M.2 512GB + 1 Samsung 860 Pro 512GB SSD's with 32GB of G.SKILL Ripjaws RAM and NVIDIA GTX 1080 GPU Overclocked. Windows 10 Pro for Workstations 1809 x64.