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My personal security report shows my last scan was two months ago, I scan weekly?

  • 16 November 2016
  • 2 replies
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My personal security report shows my last scan was two months ago, I scan weekly?  I received th personal security report from webroot though my e-mail.  It shows everythig is good, but shows September for my last scan, and Ido a scan at least once a week.
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Best answer by Ssherjj 16 November 2016, 03:19

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Ssherjj
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Hello shawanobob,
 
This has been mentioned before by a number of members who have reported something similar
 
We can suspect that the functionality is not working completely correctly or there may be an issue in terms of reporting back to the Cloud. I rarely see the personal security report sorry to say. So I have not come across this
 
If the issue is causing you concern then I would Open a Support Ticket and let the Support Team know the details so that the can check this out and give you a official response.This is of course a free service with your Webroot subscription.
 
Hope this helps?
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
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Greetings shawanobob, I asked that exact question a few weeks ago. I was satisfied with the answers I got back and Sherry pretty much answered my question the same way she did in her reply to yours. I quit stressing that the actual date shown on the report did not coencide with what I know to be accurate. Kudos for keeping up with the scans.

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