Solved

Pass Show

  • 21 April 2014
  • 9 replies
  • 1451 views

Userlevel 3
Hi have just got a new computer and have managed to get the Pass Show browser add on in Explorer , have done a couple of scans which have shown nothing.
How do I get rid please.
 
 
roadhog
icon

Best answer by Baldrick 21 April 2014, 01:15

View original

9 replies

Userlevel 7
Hi roadhog
 
Pass Show is listed as a PUA (Potentially Unwanted Application) and will most likely have been installed on your system as part of a recent install of another app that it came bundled with. You show go to the Settings in IE (click on cog in top right hand corner of browser) and click on Manage Add Ons, and in the panel display find and disable the Pass Show add-on. Then go to the Add/Remove Programs option in the Control Panel and uninstall the Pass Show program.
 
For more detailed and step by step instructions please take a look at this KB Article that should hopefully fill in any blanks or questions re. the above.
 
Finally, should you find that you are still left with any remnants of Pass Show (there have been reports that in some cases the double underlining remains after uninstallation has taken place) then please Submit  a Support Ticket so that the Support Team can deal with any last vestiges of the annoyance.
 
Regards
 
 
Baldrick
Userlevel 7
To add to what Baldrick has said, here is a link with some additional information.  WSA will sometimes detect and remove PUA's, but not in all situations.  While PUA's are very annoying doing things like popping up- ads, they are not really harming your computer or stealing information.  The more difficult a PUA is to remove, the more likely it is to be listed by WSA for detection and removal.
 
Webroot's Stance on PUA's
 
Userlevel 7
Hi David
 
You make a couple of very good and pertinent points...thanks for chippiing in with them. ;)
 
Regards
 
 
Baldrick
Userlevel 3
Thanks Guys, and at this time of night, impressive.
 
Will get back to you tomorrow afternoon once I've attempted a fix  . Many Thanks.
 
roadhog
 
Userlevel 7
@ wrote:
Hi David
 
You make a couple of very good and pertinent points...thanks for chippiing in with them. ;)
 
Regards
 
 
Baldrick
TEAMWORK
 
 :)
Userlevel 3
Decided to have a go before going to bed, have blocked the add on and uninstalled in add remove
 
All seems well including the double underlining has gone that you mentioned may be trouble..
 
Solution accepted, and thanks again.
 
roadhog
Userlevel 7
@ wrote:
Thanks Guys, and at this time of night, impressive.
 
Will get back to you tomorrow afternoon once I've attempted a fix  . Many Thanks.
 
roadhog
 
Hi roadhog
 
No problem...;) we are always happy to try to assist fellow Community members if we can/when we can.  As it happens I am in the UK, and about to 'clock off' for the night, whilst David is located in the US.  There are a number of Community members spread in that way so between us we can manage, as volunteers, to be around most of the time to try to help out.
 
Hope what we have provided assists you?  If not, or if you have further questions, please post back and we will try to assist further. :D
 
Regards
 
 
Baldrick 
Userlevel 7
@ wrote:
Decided to have a go before going to bed, have blocked the add on and uninstalled in add remove
 
All seems well including the double underlining has gone that you mentioned may be trouble..
 
Solution accepted, and thanks again.
 
roadhog
Excellent news...glad that is sorted for you.  Thanks for letting us know.  It is always great to get to hear that.
 
Hope to see you around in the future ;)
 
Regards
 
 
 
Baldrick
 
 
Userlevel 7
Roadhog, 
 
Very glad that is fixed 🙂  Easy solutions are the best solutions eh?

Reply