Reporting Threats

  • 29 April 2016
  • 1 reply
  • 255 views

Userlevel 7
Badge +26
Where would I got to report a threat that was in another a/v application that WR didn't detect?

1 reply

Userlevel 7
 Hi remixedcat
 
Hope that you are well?
 
Well if you have the threat (file/app) to hand then you can submit it directly to Webroot via THIS site, giving the reason for the submission as 'Malicious File'. Alternatively, if you just have the information on what was detected then the bestnthing to do is to Open a Support Ticket, providing this detail for the Team to investigate.
 
Hope that helps?
 
Regards, Baldrick

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