Solved

Secure Anywhere could not be installed. This could be potentially caused by malware on the computer.

  • 8 April 2015
  • 2 replies
  • 574 views

Hi,
 
When I enter my keycode and click on install, I keep getting a box that says: Secure Anywhere could not be install. This could be caused by malware on the computer. Would you like installing with a randomized filename.? I tried clicking YES and NO but nothing happens. I had no issues installing it on another computer before. Any help wuold appreciated, thank you.! 😠
icon

Best answer by Ary 20 April 2015, 23:57

View original

2 replies

Userlevel 7
Badge +52
Hello and Welcome to the Webroot Community Forums!
 
The best thing to do is to contact support and ask Webroot Support to take a look this for you.  There is no charge for this if you are a WSA license holder, with a current subscription.
Hello, 
 
I thought  I"ll let you know how this went, so I ran my computer in safe-mode, then tried installing Secure Anywhere, and it installed without a problem..! so happy.!  :)
 

Reply