Unable to update
+1
Mone pc updated to 8.0.4.17 version, but my other one didn't and it says it is up to date. help
Userlevel 7
Hello kent9155 and welcome to the Webroot Community!
New version rollouts do sometimes do that, the 2nd PC should have it within a day or two. You do no have to wait for it to update automatically though, you can do an install from a fresh download.
Copy down the key code to make sure you have it, then uninstall WSA. Reboot the computer.
Use the download link below in my signature and re-install. All of the PC downloads ARE the new version.
That should get it done for you!
New version rollouts do sometimes do that, the 2nd PC should have it within a day or two. You do no have to wait for it to update automatically though, you can do an install from a fresh download.
Copy down the key code to make sure you have it, then uninstall WSA. Reboot the computer.
Use the download link below in my signature and re-install. All of the PC downloads ARE the new version.
That should get it done for you!
Reply
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.