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Webroot SecureAnywhere console does not show my PC

  • 12 June 2017
  • 3 replies
  • 273 views

Userlevel 6
Hi
I recently installed Webroot on my Androïd phone. After that I decided to take a look at Webroot SecureAnywhere console.
I was surprised because my phone is present but not my two PC :@
Thanks

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Best answer by Asklepios 12 June 2017, 14:58

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3 replies

Userlevel 7
Badge +62
Hello Asklepios,
 
Would you do a scan of Webroot on both computers and then reboot each computer? Then check your Account Console.
 
If your computers still don't show up after awhile then you can always Submit a Support Ticket free of charge and they will check this out for you.
 
Hope this helps?
Userlevel 6
Hi @
Thanks for your help:D
I continued to search and finally found my PC on deactivated PC file.
Now all works fine for me:D


Userlevel 7
Badge +62
Hi Asklepios,
 
That's so great that you figured this out. Thank you for letting us know!
 
Have a nice day!:D

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