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Webroot Subscription Expired?

  • 11 October 2016
  • 2 replies
  • 55 views
S
Why does my Webroot Software insist my subscription is expired, when I just bought it this afternoon?  I was assured I had a lifetime key.
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Best answer by BurnDaddy 11 October 2016, 03:39

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2 replies

B
Rank
Hello schumi0514,
 
Welcome to the Webroot Community,
 
 
Can I ask where you purchased Webroot from? As far as I know Webroot does not offer a "Lifetime" key.
 
Thanks,
BD
J
Userlevel 7
@ is correct, our Company has never offered "Lifetime" Subscriptions. It's advisable to contact your credit card company/financial institution as soon as possible to notify them of the incident, and hopefully seek out a full refund from wherever you purchased the product.

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