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Webroot has recently been acting weird

  • 2 March 2017
  • 1 reply
  • 61 views

I've used this product for awhile but just recently I opened up webroot and This is what showed. Also when i try to click where the run scan button is suppose to be it just minimizes and i can't bring it back up. Is this a virus or do i just need to reinstall or something? Any feedback is appreciated.
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Best answer by ProTruckDriver 2 March 2017, 06:56

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Userlevel 7
Hello Little_Sam, Welcome to the Webroot Community Forum. :D
 
You may just need to Uninstall / Reinstall WSA. But before you do that Contact Support to be safe, in case you are infected you will be able to save the Roll Back Feature in WSA.
 
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
 
HTH,
Dave. 😉

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