did not get web root id when I purchased laptop

  • 2 March 2015
  • 2 replies
  • 323 views

I do not have an ID o serial number for the Webroot installed

2 replies

Userlevel 7
Badge +62
Hello @ 
 
Welcome to the Community Forum,
 
May I ask who you purchased your laptop from, Best Buy?
EDITED
 
Your keycode woud be on the Box if you purchased from Best Buy,
 
You don't need a serial number just your keycode to create an account.
 
 
Regards,
Userlevel 7
Badge +62
Hello Karlchen,
 
Have you created an online Account Console? To create one please look here
 
Your ID is your email address.
 
Look here for your Account details http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C12_MyAccount/CH11a_ViewingAccount.htm
 
 
Let us know if this isn't want you wanted to know and we can help you further.
 
 
Kind Regards

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