does my loaded webroot protection update automatically and if so how often?

  • 7 February 2016
  • 3 replies
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does my loaded webroot protection update automatically and if so how often?

3 replies

Userlevel 7
Hi rockafexer
 
Welcome to the Community Forums.
 
The answer is 'Yes' and ' No'. The program itsoef gets updated as and when Webroot have a new version to release to users and this is 'pushed' silently so often you do not even know that the update has taken place. In tems of what traditional AVs call 'signatures' or 'definitions' there is not update by Webroot as these are all held in the Webroot Cloud, to which WSA on your system passes the results of its scan and the determination of what is good or bad occurs in the Cloud, which is always up to date...because it is in the Cloud; a single place for the latest definitions and signatures to be held.
 
Please see the diagram below for more detail on this novel approach to protecting you:
 


 
And please ask if you have any further questions.
 
Regards, Baldrick
Thank You...would prefer a more hands on approach to updating my copys' definitions...for peace of mind.
Userlevel 7
Hi rockafexer
 
That is just the point; essentially there are no local definitions as in the traditional sense so you do not have a copy to update.
 
A few thousand critical signatures are pushed down from the Cloud for offline protection but in general whe you are onlien you are connected to the latest and greatest collection of definitions available which are continually being kept up to date by the Webroot Threat Researchers.
 
And before you ask, WSA offers strong offline protection as it has it's monitoring of unknown files which, when you are next connected to Internet, it will check & if marked bad in the Cloud WSA will rollback to the pre-infection state. To quote from one of the Webrooters (MikeR):
 
"While WSA has the strongest protection when connected to the Internet, it provides significant protection when offline. A few thousand critical signatures are pushed down from the cloud for offline protection. The client remembers all of the files it's been told about to provide protection.
 
The client further uses behavioural heuristics to block threats when offline and can even turn into a full "whitelist-only" mode. All files are set to monitor when offline - heuristics are applied in real-time and pre-execution. Each system modification is precisely tracked by WSA. Once the client is back online, if a program is eventually found to be malicious, every change that was made can be reverted."
 
Please take a look at the videos HERE & HERE on the power of the Webroot Cloud, plus this KB Article in relation to WSA’s offline scanning speed.
 
If you have any further questions, please let us know.
 
Regards, Baldrick

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