i repeatedly get adware by chrome downloading..can you people tell me the genuine website

  • 15 August 2016
  • 6 replies
  • 449 views

Userlevel 1
hi,
last my query was answered somewhat..can you please mention or provide me the link to download chrome adware and infection free..also i have 2013 version of webroot secure anywhere,how can i make it to 2016..will the product be able to block chrome adware..
SOON REPLY IS ALWAYS APPRECIATED..

6 replies

Userlevel 7
Hi engineer
 
On the assumption that the Hindi site will do for you then please try from this site.
 
Regards, Baldrick
Userlevel 1
Baldrick,last my query was answered with a reply-the path of downloading must be inappropriate..so In return of my query may I know the path..and its not a matter of hindi or english..
Userlevel 7
If you right click on the link and select 'Copy link address' you will get the path...but in case you need it then here it is:
 
https://www.google.com/intl/hi/chrome/browser/desktop/
 
That will then give you a popup that you have to answer before you can download. I have just tried it an it works fine.
 
Regards, Baldrick
Userlevel 1
will webroot surely help in blocking the default adware attack also will it protect my lappy from malware attacks...
Userlevel 1
Do I need to make any changes in settings of webroot ..
Userlevel 7
Hi engineer
 
What I think that you are referring to is in fact caused by non-malware programs we commonly refer to as PUAs or Potentially Unwanted Applications.
 
These are generally adware focussed causing, as a result, pop-ups, redirect your browser home page, and other behaviour that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information.
 
Often they are installed intentionally by you the user as browser add-ons for various tasks such as quick search tools. But they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.
 
The key to avoiding them is to make sure that when downloading apps one does so from the author's own website or one that they have recommended, and not 3rd party downloading site. As you have rightly surmised and therefore requested a safe download link.
 
In terms of protection WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behaviour that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see THIS LINK for more information regarding Webroot's stance on these annoying programs.
 
To make sure that your WSA is checking for PUAs proficiently, it sometimes helps to reset the PUA detection within WSA's settings. For PUA's that had previously been scanned and determined to be OK, but have since been added to detection/removal, you may want to complete the following steps:
 
  • Open Webroot SecureAnywhere
  • Click on ‘Advanced Settings’ from the top right
  • Select ‘Scan Settings’ from the left side
  • Unselect the option “Detect Potentially Unwanted Applications”
  • Click on the Save button (you may have to enter in a CAPTCHA)
  • Reselect the option to “Detect Potentially Unwanted Applications”
  • Click on the Save button
  • Run another scan with Webroot and remove any items that get detected.
 If you unfortuantely run into one, and you feel or consider yourself technically proficient then you can try these steps to remove it from your system.
 
And if that does not work or you do not feel technically capable then it is good to know that you can Open a Support Ticket & ask Webroot Support to take a look and remove these for you.  There is NO CHARGE for this for valid WSA license holder.
 
Hope that helps to answer your questions but if not then please post back.
 
Regards, Baldrick
 

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