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Gold VIP

Re: identiy shield question

Hi tmitch06905

 

Thanks for the information.

 

Unfortunately, from my perspective there is still something amiss...I have tried replicating what you have described...but to no avail. Despite a reinstall of both Vivaldi & WRSA, etc., I am still 'padlockless'...so either what you have described is a fluke or I have an issue somewhere in my system that is preventing something working in the same way as on yours. Smiley Sad

 

I will have retry all of this again a few times to see if I can sort it out...but something suggests to me that perhaps there is something hit and miss when it comes to what are termed 'unsupporte' browsers...given what I stated about Iron showing the same 'issue'.

 

Regards, Baldrick

       Untitled-1.png


Webroot SecureAnywhere Complete Beta Tester v9.0.24.37, imaged by Macrium Reflect v7.2

Popular Voice

Re: identiy shield question

Hi Baldrick,

Sorry to hear that what worked for me did not work for you.  I fail to see how an “unsupported browser” is an issue.  As I stated previously it is my understanding that any .exe file entered in the identity shield screen in WSA should produce a gold padlock when opening that program.  This can be demonstrated by entering EDGE, a unsupported browser.  Doing so will produce a gold padlock when opening EDGE, however as we know when we do this one cannot type in the address field in Edge.  We also know that this is a Microsoft issue.  But the gold padlock shows.  When I reinstalled WSA I did not keep any previous settings.  After the reinstall my identity shield screen in WSA showed NO entries.  Before the reinstallation of WSA there were several entries including Firefox, Chrome, Opera, Outlook.  Perhaps that is your problem.  Let me know.

Tmitch06905

Gold VIP

Re: identiy shield question

Hi tmitch06905

 

Appreciate what you are saying but I think that the unsupported browser point may be material in the sense that Webroot will not have tested to the same depth as it does for the 'supported' browsers; be that Filtering Extensions and/or other aspects of WRSA including the Identity Shield.

 

In most cases the browsers used by many are a 'derivative' of the main supported browsers and therefore are more than likely to 'work', i.e., display the 'padlock'. Even Opera now is a 'derivative' browser as I believe that it used the Chromium engine.

 

Vivaldi is as far as I know the only serious mainstream contender that is doing its own thing...so to speak...and hence why results may be variable depending on one's system.

 

Still, I will persevere with Vivaldi and see if I can find out what the issue is in relation to it & the padlock.

 

Regards, Baldrick

       Untitled-1.png


Webroot SecureAnywhere Complete Beta Tester v9.0.24.37, imaged by Macrium Reflect v7.2

Popular Voice

Re: identiy shield question

Hi Baldrick,

Glad to hear that you are going to persevere.  I would be very interested in any conclusions that your find.  Specifically is this statement true or false:  Any .exe program whether browser or otherwise, supported by Webroot or not supported by Webroot when placed in the identity shield screen should produce a gold padlock when opening that file.

As to my specific instance I put the conclusion down to what I have read so many times in this forum, that a clean install of WRSA solves a world of issues.  Maybe I’m wrong but please let me know.

Regards,

Tmitch06905

Bronze VIP

Re: identiy shield question

@tmitch06905 @Baldrick I just installed Vivaldi but I installed it to Program Files on my D drive and the Padlock shows after I added it to ID shield, now I never liked programs to install in Appdata as that is the User Space (Where most infections like to install or hide) so even C:\Program Files would be fine as well (I think) I remember when Chrome use to install in Appdata and we seen issues with that in the past so instead of installing in Appdata install it in Program Files or if you are using the 32bit version then Program Files (x86)

 

2018-10-28_11-39-47.png2018-10-28_11-43-01.png2018-10-28_11-49-39.png2018-10-28_11-50-36.png

 2018-10-28_12-18-15.png

 


Daniel Bow.gif  “Truth is more of a stranger than fiction.” (Mark Twain)


 EPA.giforiginal (6).png   


original.png Microsoft® Windows Insider MVP - Windows Security beta_tester_transparent.png


Alienware 17R5 Laptop with the new i9-8950HK Processor Overclock-able to 5.0GHz - 2 Samsung 960 Pro PCIe NVMe M.2 512GB + 1 Samsung 860 Pro 512GB SSD's with 32GB of G.SKILL Ripjaws RAM and NVIDIA GTX 1080 GPU Overclocked. Windows 10 Pro for Workstations 1809 x64.

Popular Voice

Re: identiy shield question

@TripleHelix,

 

Thank you for pointing out the issues with installing Vivaldi in the Appdata folder.  I didn’t think of that when I installed it.  I am going to back up my Vivaldi profile folder and uninstall/reinstall Vivaldi to my program files folder.  Gosh, I love this forum.

Tmitch06905

Gold VIP

Re: identiy shield question

Hi Daniel

 

You make an excellent point which, having just done a review of exactly where every browser is installed to, would suggest that you are correct as the only one installed in appdata is indeed...Vivaldi.

 

So I will uninstall & reinstall elsewhere and see what transpires...I suspect that you will be proved correct. Will let you know.Smiley Wink

 

Regards, Baldrick

       Untitled-1.png


Webroot SecureAnywhere Complete Beta Tester v9.0.24.37, imaged by Macrium Reflect v7.2

Bronze VIP

Re: identiy shield question

Also to add: When you add Vivaldi to the ID Shield to do a simple test to see if the padlock shows!

 

Click anywhere in the open browser and the padlock should show and now click somewhere in the taskbar and the padlock will disappear and then click back within the browser and it will reappear which is normal because the protected app must have Focus so when you click in the taskbar it removes the protective Focus until you click within the browser to bring the secure Focus back to the browser or any other program you have added to the ID Shield! Smiley Wink

 


Daniel Bow.gif  “Truth is more of a stranger than fiction.” (Mark Twain)


 EPA.giforiginal (6).png   


original.png Microsoft® Windows Insider MVP - Windows Security beta_tester_transparent.png


Alienware 17R5 Laptop with the new i9-8950HK Processor Overclock-able to 5.0GHz - 2 Samsung 960 Pro PCIe NVMe M.2 512GB + 1 Samsung 860 Pro 512GB SSD's with 32GB of G.SKILL Ripjaws RAM and NVIDIA GTX 1080 GPU Overclocked. Windows 10 Pro for Workstations 1809 x64.

Popular Voice

Re: identiy shield question

@TripleHelix @Baldrick

 

Daniel,

 

Just want to say thank you for that post.  I reinstalled Vivaldi to c:\program files.  My Vivaldi profile folder is still in AppData exactly where is should be.  Thinking about it I feel better this way.  When I installed it in c:\program files WRSA automatically put it into identity shield with the correct path.  When it was installed in AppData I had to put it into identity shield manually.  Interesting.

Tmitch06905

Bronze VIP

Re: identiy shield question


@tmitch06905 wrote:

@TripleHelix @Baldrick

 

Daniel,

 

Just want to say thank you for that post.  I reinstalled Vivaldi to c:\program files.  My Vivaldi profile folder is still in AppData exactly where is should be.  Thinking about it I feel better this way.  When I installed it in c:\program files WRSA automatically put it into identity shield with the correct path.  When it was installed in AppData I had to put it into identity shield manually.  Interesting.

Tmitch06905


Correct and very interesting what you said above!

 

2018-10-28_13-16-19.png

 


Daniel Bow.gif  “Truth is more of a stranger than fiction.” (Mark Twain)


 EPA.giforiginal (6).png   


original.png Microsoft® Windows Insider MVP - Windows Security beta_tester_transparent.png


Alienware 17R5 Laptop with the new i9-8950HK Processor Overclock-able to 5.0GHz - 2 Samsung 960 Pro PCIe NVMe M.2 512GB + 1 Samsung 860 Pro 512GB SSD's with 32GB of G.SKILL Ripjaws RAM and NVIDIA GTX 1080 GPU Overclocked. Windows 10 Pro for Workstations 1809 x64.