trying to creat account

  • 13 January 2017
  • 2 replies
  • 29 views

I been trying to create an account to manage my security
 Once I have entered my e mail and paasword that I established it says login failed.
 I need to secure my androit phone too 

2 replies

Userlevel 7
Badge +52
Hello
Please have a look here at this PC User Guide articles that can help you
Creating Accounts
http://live.webrootanywhere.com/content/661/Creating-an-account
Logging In to Your Account
http://live.webrootanywhere.com/content/662/Logging-in-to-you-account
Userlevel 7
Badge +62
Hello buzzo,
 
Welcome to the Webroot Community,
 
Please look here at the PC User Guide
 
To install Webroot on a mobile device look below:
 
  1. Search for Webroot according to your device:[list=1]
  2. Android: in your apps menu, select the Google Play Store and search for "Webroot," or follow this link, and install the Security - Free app.
  3. Kindle: from the Home screen, tap Apps, then tap Store. Tap the search box. Enter "Webroot" and tap Search. Install the Security - Free app.
  • Once the install is complete, open the app and tap Agree & Launch.
  • If you do not have a keycode, tap Skip and proceed to Step 4. If you do have a keycode, tap Activate and enter your SecureAnywhere keycode. Tap OK once the keycode has been activated successfully.
  • Tap Fix This Now to go through additional settings that can be activated. Please read each one carefully to see if it is something you want to enable or not before tapping either Fix This Now or Ignore. You can always change these options later in the settings.
  • Tap View Additional Features to go through additional features you have available. These will vary based on your subscription type.
  • After going through all the options, tap Finish.Webroot SecureAnywhere is now installed and protecting your device.[/list] You can also contact Support by submitting a Trouble Ticket.  Webroot Support is free to all licensed WSA users and Support will help you resolve the issues you are having.
     
    Hope this helps?
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