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windiws 10 wirekess keyboard blue screen crash...

  • 23 September 2016
  • 3 replies
  • 36 views

Hi, I've had to uninstall secure anywhere because everytime I type I get the dreaded blue screen and my pc shuts down and restarts.  I'm on Windows 10 and have a microsoft comfort 5000 keyboard.  Everyting's update.  This only started a short while back .  Any ideas as to how I can get secure anywhere back up and running without it causing crashes ?
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Best answer by BurnDaddy 23 September 2016, 21:25

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3 replies

Hi ramblingannie,
 
Welcome to the Webroot Community.
 
Sorry to hear your having trouble.
 
There have been reports here in the Community regarding Microsoft wireless keyboards, Windows 10, and Webroot.
Please have a look at this Webroot Article concerning this.
 
Please let us know if this resolves your issue.
 
Thanks,
BD
 
Problem solved - thanks so much.
@ wrote:
Problem solved - thanks so much.
You're welcome Annie. Thanks for letting us know and glad we could help.
 
Have a nice day :)
BD

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