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Change subscription from Geek Squad to Webroot.com

  • 8 June 2017
  • 7 replies
  • 250 views
C
Rank
Userlevel 3
Hello :)
 
I currently have a subscription with Geek Squad for SecureAnywhere IS Plus v9.0.15.40 that is expiring in 3 days. Can I renew it through Webroot.com, or is there going to be a issue in doing it that way? Or, do I just uninstall this version, and install the version from Webroot.com?
 
It's nothing against Geek Squad, just a personal preference thing :)
 
Edit: I did just find this thread, is the Solution given, still correct, just uninstall and install the one from Webroot.com?
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Uninstall-Geek-Squad-SecureAnywhere-and-re-Install-throught/m-p/126744#M7179
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Best answer by Baldrick 8 June 2017, 17:21

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7 replies

Baldrick
Rank
Userlevel 7
Hi car54
 
Welcome to the Commnity Forums.
 
Yes, you have it in one...as per the Solutioned previous thread...just remember to reboot between uninstalling the Best Buy/Geek Squad version and installing the Webroot standard version.
 
But also please note that the Best Buy/Geek Squad subscription will not work with the Standard Webroot version, and vice versa. So if you are changing then do not renew with Geek Squad but purchSd a new subscription directly from Webroot.
 
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
C
Rank
Userlevel 3
Thank you for the welcome aboad and the quick and informative response, Baldrick, I appreciate it 🙂
Baldrick
Rank
Userlevel 7
You are most welcome, car54.

Please also note my edit re. the subscription incompatibility between Geek Squad & Webroot versions...just in case you missed it.
 
Regards, Baldrick
 
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
C
Rank
Userlevel 3
lol...I just edited my post to say "informative response" due to your follow up edit. Thank you for making sure I saw that edit. Kudos 🙂
Baldrick
Rank
Userlevel 7
Again...you are most welcome. :D
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
C
Rank
Userlevel 3
By the way, just a a FYI, the uninstall of the old, and install of the new went great, went without a hitch.

Thanks again for the wonderful forum support found here.
Baldrick
Rank
Userlevel 7
Hi car54
 
Glad to be able to assist. Yes, this is a great Community...the best on the Web. Hope that you swing by from time to tiime to hang out, etc.
 
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2

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