Best answer by Ssherjj
View originalHELP - New Keycode Activated, But Acct is Red
I renewed and activated my new keycode. My account now has a yellow yield sign and it is red. Yellow alert next to "MY ACCOUNT" Please advise.
Userlevel 7
+62
Hello tonyd317
Welcome toi the Webroot Community,
Please have a look here http://live.webrootanywhere.com/content/582/Viewing-Protection-Statuses
Red means -One or more critical items require your intervention.
Could you please try re-entering the keycode (click on gear cog beside My Account on interface), click "Activate", Reboot, and let us know if that helps.
Thanks!
Welcome toi the Webroot Community,
Please have a look here http://live.webrootanywhere.com/content/582/Viewing-Protection-Statuses
Red means -One or more critical items require your intervention.
Could you please try re-entering the keycode (click on gear cog beside My Account on interface), click "Activate", Reboot, and let us know if that helps.
Thanks!
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