I keep getting a message when I log in that the application is unavailable and to wait 5 minutes.

  • 21 July 2015
  • 1 reply
  • 762 views

I keep getting a message when I log in that the application is unavailable and to wait 5 minutes.  When I wait 5 minutes, it is more of the same.  Any suggestions?

1 reply

Userlevel 7
Badge +62
Hello @
 
Welcome to the Webroot Community,
 
Have you made any changes to your online password? Have you renewed Webroot?
 
Could you please run a default scan, maybe your online account  needs to communicate with the client software? It might fix your issue.
 
Otherwise you may need to file a Trouble Ticket to have Webroot Support reset some things at the back-end. This is free of charge with an active subscription,
 
 
Hope this helps,
 
Kind Regards,
 
 
 
 
 
 
 
 
 
 
 

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