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My Account

SOLVED
Frequent Voice

My Account

Hi Folks

I have just reinstalled WSA due to a problem withProtected Websites again. The programme appears to be working OK but when I try to access My Account it will not accept my Security Code.

Help!!!

John

Message 1 of 4
3 REPLIES
Retired Webrooter

Re: My Account

Hello Myford,

 

Have you tried the "Can't log in?" button and then resetting your security code?

 

SecurityCodeReset.png

Mike R

Social Media Manager

Message 2 of 4
Frequent Voice

Re: My Account

Hi Mike

Thanks for the reply.

After I had reinstalled WSA I found that My Account would not accept my Security Code. Also, at the same time I realised WSA had updated to ver: 27. I forgot about the problem and next time I tried to access My Account the system worked OK!

Another of life's little mysteries :-)

Best Wishes

John

 

Message 3 of 4
Retired Webrooter

Re: My Account

No problem!

 

Let me know if anymore mysteries present themselves and if you need assistance. Smiley Wink

Mike R

Social Media Manager

Message 4 of 4