My husband recently changed the name of our Linksys Router. My WebRoot will not scan my computer.

  • 25 February 2015
  • 2 replies
  • 34 views

My husband recently changed the name of our Linksys Router, now my LInksys WebRoot will not scan my computer.  I get the message "The scan failed.  SecureAnywhere cannot reach the internet to obtain threat information".  What can I do?

2 replies

Userlevel 7
Badge +52
Hello  and Welcome to the Webroot Community Forums!
 
Best thing to contact Webroot support:
http://www.webroot.com/us/en/support/contact
 
 
 
Userlevel 7
Badge +56
Are you able to get online otherwise?

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