My iPad Will not install the secure web app from iTunes

  • 27 August 2015
  • 2 replies
  • 33 views

Please help. My iPad will not install the secure web app from iTunes, it appears frozen. Also my iPad said it could not download   Webroot.  

2 replies

Userlevel 7
Hello MW, welcome to the Webroot Community!
 
Have you checked how much memory you have available on the iPad?  If you are running low, that will keep it from downloading, and COULD cause it to freeze up as well.  Remember, even if you have 50 Mb available, and the download only takes 10 Mb, that will not be enough room as the device needs free memory available in order to operate.
 
? Can you take a look over here and give a hand?  You know a lot more about iOS than I do!
Userlevel 7
Badge +62
Hello ?,
 
Welcome to the Webroot Community,
 
Would you go to the Apple Store and download from there and just type in the search bar "Webroot SecureWeb Browser"
 
 
See if that works for you?
 
 
Kind Regards,

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