RENEWED ONLINE BUT DON'T SEE THE NEW KEY CODE NUMBER ON RECIEPT
don't see the renewed key code number on my receipt
Userlevel 7
+62
Hello klong5834
Welcome to the Webroot Community,
When you say you 'renewed' WSA online did Webroot actually renew your existing subscription, and you were NOT sent a NEW Keycode as a result OR did you purchase another, NEW subscription, in which case you should have been provided with a NEW keycode?
Did you renew from Webroot online or with Best Buy Geek Squad?
If you want to request your keycode or installation instructions to be emailed to you, click here to fill out the request form.
Or contact Best Buy at 1-800-433-5778 to request your keycode.
Please let me know if I can assist you further.
Welcome to the Webroot Community,
When you say you 'renewed' WSA online did Webroot actually renew your existing subscription, and you were NOT sent a NEW Keycode as a result OR did you purchase another, NEW subscription, in which case you should have been provided with a NEW keycode?
Did you renew from Webroot online or with Best Buy Geek Squad?
If you want to request your keycode or installation instructions to be emailed to you, click here to fill out the request form.
Or contact Best Buy at 1-800-433-5778 to request your keycode.
Please let me know if I can assist you further.
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