Best answer by ProTruckDriver
View originalReinstallation used up another PC Security slot.
Userlevel 1
I used two of my three PC Webroot installations. I had to reinstall Webroot on one of the PCs due to an OS reinstall. Reinstalling Webroot used my third PC Security slot instead of keeping my original slot. If I deactivate the PC in the slot from the first installation, will it remove the reinstalled Webroot? Both slots are named LAPTOP- ; however, there are different codes following the dash in the PC names. Thanks for your help.
Userlevel 7
Hello CherinBoca, Welcome to the Webroot Community Forum. :D
Run a scan on the computer that you reinstalled the OS. Wait a few minutes and go to your account to see what was the latest scan (the one you just ran). Deactivate Webroot on the other PC with the same name. The latest scan with the same name is the one you want to stay active.
Run a scan on the computer that you reinstalled the OS. Wait a few minutes and go to your account to see what was the latest scan (the one you just ran). Deactivate Webroot on the other PC with the same name. The latest scan with the same name is the one you want to stay active.
Userlevel 1
It worked! Thank you!
Userlevel 7
+56
Right on ?
Here is the KB article for next time: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-Deactivate-a-PC/ta-p/31240
Daniel 😉
Here is the KB article for next time: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-Deactivate-a-PC/ta-p/31240
Daniel 😉
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