Best answer by Ssherjj
View originalRenewed in March and have not been able to install. Been on hold for 15 min
Please help! I can not stay on the phone any longer. Will try later or can you call me (Edited for privacy reasons) when you are able to help. Thank you. Dory Kyler
Userlevel 7
+62
Hello doryak,
Welcome to the Webroot Communitry,
Sorry to hear you are having trouble. The phone support does take abit longer when busy.
Do you have a new keycode with your renewal? Is Webroot installed already?
If so please activate it as follows:
Open WSA PC interface. Click on gear next to My Account, enter key code and click Activate.
?
?
If you have Password Manager you will need to Contact Support by submitting a support
ticket.so that they can transfer your Passwords to the new keycode.
Welcome to the Webroot Communitry,
Sorry to hear you are having trouble. The phone support does take abit longer when busy.
Do you have a new keycode with your renewal? Is Webroot installed already?
If so please activate it as follows:
Open WSA PC interface. Click on gear next to My Account, enter key code and click Activate.
?
?
If you have Password Manager you will need to Contact Support by submitting a support
ticket.so that they can transfer your Passwords to the new keycode.
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